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World-Class NPS

We’re kicking off the year with a fantastic achievement – our average NPS score for January was an impressive 84.2!

An NPS above 50 is considered excellent, and anything over 80 is categorised as world-class – so this result really is testament to the outstanding customer service we deliver every day.

A huge thank you to everyone within Autoglass® who is involved with the customer journey who makes this happen. Your dedication and hard work ensure our customers receive the very best experience. And thank you to our customers for taking the time to give us your valuable feedback.

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